Video widget for website: a live video in the corner that sells

A website without a face looks like a hundred others. A visitor doesn't understand who is behind the company and puts off the decision, while a video widget for website shows them the face of the company right away. For a clinic or a salon, it's especially important to show the doctor or the specialist before the visit.

A video widget is a round muted video in the corner of the site. On click, it expands with sound and buttons: callback, quiz, offer, online booking. A real person on video builds trust, and a button leads straight to a request.

You can record a clip right in your account — with your computer's or phone's camera. No studio, editing or separate video service is needed: the video widget is installed with the same code as the website widget and is included in the “CRM + Telephony + Automation” plan and higher, at no extra cost.

Watch the two-minute video, and below you'll find the step-by-step setup.

Why businesses need it

• Clinic, salon, car service: a video message from a doctor or a specialist with a “Booking” button. The person sees the specialist and picks a visit time right away.
• Online school: a teacher's video with “About the program” and “About the price” buttons. Each answer is a separate short clip, like a live conversation.
• Expert or consultant: a video message with a callback or quiz button. The next step is offered while trust is at its peak.
• A company with several services: its own video on each service page. The visitor hears the answer to their exact question.

How a video widget works on a website

A round preview appears in the corner after a few seconds and plays without sound. One click — and the video expands with sound and buttons.

One video is shown per page. A video linked to specific pages takes priority over a general one — this way, each service can have its own video message. You can add up to 10 videos to a domain tab, each with up to 4 buttons.

How to add a round video bubble to a website

1. 1
   Open the section

   “Widget” → “Edit” → “Video widget”.
2. 2
   Record a video

   Click “Record video” and allow the browser to use the camera and microphone. Enter a “Video name” and click “Record”. After a 3-2-1 countdown, recording runs for up to 60 seconds. Then click “Stop” and “Use this video”.
3. 3
   Or upload a file

   Click “Upload file”: any video from a phone in MP4, WebM or MOV up to 100 MB will do. The account repackages the clip into MP4 by itself so that it plays in all browsers.
4. 4
   Add a caption and buttons

   Enter a “Caption on the preview” of up to 18 characters, for example “Hello! 👋”. Then click “+ Add a button” and choose an action.
5. 5
   Set up the look

   In the “Appearance” block, choose the shape, size, side, appearance delay and display on phones.
6. 6
   Save

   Click “Save changes” at the bottom of the page. After the first recording, the video widget turns on by itself.

Buttons under the video

Button actions: “Callback”, “Quiz”, “Offer”, “Chat”, “Video”, “Booking”, “Link”, “Code” or “No action”. For “Callback”, you can choose the window style. “Quiz” opens a lead generation quiz, and for “Booking” you choose a service — the client goes straight to online booking on your website.

The “Video” button opens another video in the same window. Click “Record a video answer” — the new clip links itself to the button and becomes “Only from a button”. This way, several short videos make up a conversation: “Tell me about prices” → an answer about prices.

Look and position on the screen

• “Preview shape” — circle or vertical; “Size” — normal or large.
• “Side” — opposite the widget, left or right.
• “Appears after, s” — 3 seconds by default.
• “Button color” — if empty, the same as the callback button; “Show on phones” — turned on separately.

The video and the widget buttons can't be in the same corner. If you choose the side with the buttons, the account will offer to “Swap them”.

How to record a website video that sells

At the bottom of the section, there's the “How to record a video that sells — 15 tips” window. The key points: the first three seconds decide everything, and the length is 15–30 seconds. Start with your name and look into the lens. Shoot vertically in 9:16, with light in front of you, in a quiet room. The call to action at the end should match the button under the video.

Read also: Lead generation quiz: get warm leads with answers in your CRM, Online appointment booking: clients pick a service and time, Discount popup for website: timer, promo code and free gift